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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyah M

March 20, 2025

5  out of  5
rating by Kyah M
"Best agency ever!! Every time I call, I can always count on Bailey being able to take care of my insurance needs!"
We responded:
"Kyah, I appreciate you giving me the opportunity to help you with your auto, renters, and now life insurance needs. I look forward to continuing to work with you into the future!"
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Nancy S Livengood

March 19, 2025

5  out of  5
rating by Nancy S Livengood
"Bailey is friendly, but professional, always looking out for my best interests, making recommendations based on my lifestyle, taking the time to get to know me personally. She is a pleasure to talk with, explaining each aspect of insurance in a way that is relatable, increasing my understanding of the policy and what is covered."
We responded:
"Nancy, thank you so much for your kind words! I appreciate knowing you've had a positive experience and that my approach resonated with you. It’s always my goal to provide personalized service and make the complexities of insurance more relatable. I truly enjoy getting to know my clients and helping them find the best solutions for their needs. If you ever have more questions or need assistance in the future, please feel free to reach out. Your satisfaction means a lot to me!"
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Jacob

March 13, 2025

5  out of  5
rating by Jacob
"She cool, really knowledgeable about insurance."
We responded:
"Jacob, thank you so much for taking the time to submit a review. If you need help in the future with your auto insurance, renters insurance, or life insurance please don't hesitate to reach out!"
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Sophie Greenhalgh

March 13, 2025

5  out of  5
rating by Sophie Greenhalgh
"Very informative, good presentation"
We responded:
"Sophie, thank you for sharing your feedback! If you ever need assistance with your auto insurance, renters insurance, or life insurance in the future, feel free to get in touch with my office."
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Aiden Edwards

March 13, 2025

5  out of  5
rating by Aiden Edwards
"Very informative"
We responded:
"Aiden, thank you for choosing to attend my presentation. If I can help you in the future with your auto insurance, renters insurance, or life insurance please don't hesitate to contact me. Good luck after graduation!"
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Carmen Anastasi

March 13, 2025

5  out of  5
rating by Carmen Anastasi
"It was wonderful meeting you and having you explain insurance! Super nice and helpful"
We responded:
"Carmen, thank you so much for the review! If I can help you in the future with your auto insurance, renters insurance, or life insurance let me know. I'm happy to help any other Chamblee Alum!"
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Lucas Diaz

March 13, 2025

5  out of  5
rating by Lucas Diaz
"She gave a really good informative presentation helping me understand the ins and outs of auto, renters, and life insurance"
We responded:
"Lucas, thank you for attending my presentation! If you need help in the future with your auto insurance, renters insurance, and life insurance please reach out! Happy to help as a fellow Chamblee alumna."
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Shontae Brown

March 4, 2025

5  out of  5
rating by Shontae Brown
"Bailey is the best i love her . She takes the time to explain everything to me."
We responded:
"Hey Shontae, thank you so much for your kind words! I appreciate customers like you who take the time to understand your needs and the value of the policies we offer. I look forward to continuing to work with you into the future!"
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Dreaka Smith

March 4, 2025

5  out of  5
rating by Dreaka Smith
"Ginny Singleton is the best. I highly recommend anyone trying to get insurance with State Farm to use her. She gave me the best rates and was very respectful and knowledgeable."
We responded:
"Dreaka, thank you so much for your kind words! We're thrilled to hear about your positive experience. Providing excellent service and finding the best auto insurance rates is what we strive for. Your recommendation means a lot to us, and I appreciate you taking the time to share your feedback!"
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Grace Alexander

February 27, 2025

5  out of  5
rating by Grace Alexander
"Davis is a fantastic agent. Help me above and beyond on my claims. Really friendly explain the process and ease my worries. Best agent to work with."
We responded:
"Grace, thank you so much for taking the time to share your experience about working with Davis. We appreciate the opportunity to help!"
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Tetyana Balyuk

January 8, 2025

5  out of  5
rating by Tetyana Balyuk
"It's been a delight to work with Bailey and her office! Bailey is knowledgeable, considerate, and fast to respond. She takes the time to listen and help choose what is best for the client. Highly recommend!"
We responded:
"Tetyana, thank you for your positive feedback! I look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sandra Lengefeld

January 8, 2025

5  out of  5
rating by Sandra Lengefeld
"I was quite satusfied after speaking to Bailey about changing my insurance company. Very happy with the results, which saved me money. Thanks very much to Bailey!"
We responded:
"Sandra, thank you for taking the time to share your thoughts! I'm glad to know you’re satisfied with the service at my office. If you ever have any questions or need assistance, we’re here to help!"
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Ryan Dillon

January 7, 2025

5  out of  5
rating by Ryan Dillon
"Bailey helped me so much with my insurance. She provided me better coverage and saved me money! I recommend anyone looking for auto or home insurance in Georgia to this agency!"
We responded:
"Ryan, thank you so much for your kind words. I really appreciate you taking the time for the 5-star review!"
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Ellie Styron

July 8, 2024

5  out of  5
rating by Ellie Styron
"Bailey is who you want to go to for your insurance needs. She explained my policy in depth and answered all my questions in an easy to understand way."
We responded:
"Hey Ellie, thank you for your 5-star review! I appreciate your business and look forward to working with you in the future!"
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Wayne Reid

June 26, 2024

5  out of  5
rating by Wayne Reid
"I highly recommend Bailey. She is very personable, knowledgeable, and helpful. Her annual review ensures that my coverage meets my current needs."
We responded:
"Thank you so much for your 5-Star Review! I appreciate your business and look forward to continuing to work with you in the future!"
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Ramona Styles-Burrows

June 4, 2024

5  out of  5
rating by Ramona Styles-Burrows
"Aaron was knowledgeable, yet personable, and thorough is assisting me with changing my insurance to State Farm. He was a good brand ambassador for the company."
We responded:
"Ramona, thank you so much for taking the time to leave such a wonderful 5-star review for Aaron! I greatly appreciate your feedback and am thrilled to hear about your positive experience. We look forward to working with you!"
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Marissa Nolan

May 12, 2024

5  out of  5
rating by Marissa Nolan
"Bailey became my insurance agent after my former agent retired. We talked for the first time recently when she offered to walk me through my coverage for an annual check in. It was really helpful since I tend to not pay too close attention to those things. She pointed out areas for discounts and offered up thoughts in other coverage, but she wasn’t pushy at all about upselling. She’s kind and knowledgeable and I would recommend her!"
We responded:
"Marissa, thank you so much for your thoughtful review! I'm glad you found our recent conversation helpful and informative. Providing personalized guidance and ensuring you have the right coverage to fit your needs is always my goal. I appreciate your recommendation and look forward to continuing to assist you with your insurance needs in the future!"
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Mary Groover

April 28, 2024

5  out of  5
rating by Mary Groover
"Thanks for taking care of my family's insurance! This office has great service and makes an effort to take care of their customers."
We responded:
"Mary, thank you so much for your kind words and for choosing our office to take care of your family's insurance needs. We are thrilled to hear that you had a great experience with our services and that our team made an effort to ensure your satisfaction."
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Patton General

April 27, 2024

5  out of  5
rating by Patton General
"Thanks to Bailey and her team for helping me out to save me money on my insurance."
We responded:
"Adam, thank you for taking the time to leave us a review. I'm glad my team was able to assist you in saving money on your insurance. Providing excellent service and helping our customers make the most out of their policies is always our top priority!"
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Pamela Hutchinson

April 27, 2024

5  out of  5
rating by Pamela Hutchinson
"Bailey is a great agent who worked diligently with us to try and find a quote that worked for us."
We responded:
"Pamela, thank you for your great review! I appreciated the opportunity to provide you with the best options for your insurance needs. I look forward to working with you in the future."
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Dahlene Yates

April 26, 2024

1  out of  5
rating by Dahlene Yates
"Just received a phone call from Aaron at this State Farm office. As I tried to explain to him that he had reached an incorrect number, he rudely told me he had just talked to a different person on my number (mind you it's a number I've had for 20 years so I know he did not) and proceeded to hang up on me. I would certainly question how he would treat me as a customer if this is how he responds to someone on the phone whose business he might have had the opportunity to quote. I can mark State Farm off my list as a possible insurance company."
We responded:
"Hello Ms. Yates, Thank you for bringing this to my attention. I take your feedback very seriously, and I am sorry about the experience you had with my office. I will use this as a coaching opportunity on how to handle these situations moving forward. After reviewing our call logs, it does look like Aaron called your number by mistake as the number he was attempting to call ends in 41 and dialed your number in error. I appreciate your feedback for my office and will be sure to review with all Team Members the best way to handle these types of scenarios in the future. If you would like to provide additional context and information regarding your interaction, please email me directly at bailey@agentbailey.com or call me at the office at 678-373-0948."
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Courtney Mead

April 15, 2024

5  out of  5
rating by Courtney Mead
"Bailey was very helpful, I am a young driver and starting my first policy and she was sure to explain everything to me in detail, weigh my pros and cons and get my the cheapest policy!"
We responded:
"Courtney, thank you for your review! I'm glad I was able to help you with your auto insurance needs, and I'm looking forward to working with you now and in the future."
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Megan Suliveres

February 1, 2024

5  out of  5
rating by Megan Suliveres
"Love this State Farm office. They were so helpful, friendly, and saved me a fortune. I highly recommend."
We responded:
"Megan, thank you so much for giving me the opportunity to help you with your insurance needs! I am looking forward to working with you into the future."
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Sam Artopoeus

January 19, 2024

5  out of  5
rating by Sam Artopoeus
"Chelsea was so helpful. Was able to get my issue resolved with two quick calls. Less than 20 minutes total. Fabulous service."
We responded:
"Sam, we appreciate your positive feedback. We strive to be friendly, informative, and to the point. Thank you!"
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Mearon Lemma

January 17, 2024

5  out of  5
rating by Mearon Lemma
"Chelsea was the account manager I worked with to set up my auto insurance. She was very helpful and responsive to all my inquires. I recommend her to anyone in the Stone Mountain area!"
We responded:
"Mearon, thank you for giving our office the opportunity to help you with your auto insurance! We look forward to working with you in the future."